
The problem
Handling orders in direct messages works up to ten a day. Then the mistakes begin: lost orders, wrong prices, no idea what really sells.
- Orders scattered across Instagram, WhatsApp and phone calls
- No stock control: you sell what you do not have
- Customers asking price and availability a hundred times
- No way to advertise while measuring sales
How we solve it
An online store is an always-current catalogue and a till. Customers see price and stock, order on their own and choose how to pay. You receive a complete order and prepare it.
What the service includes
- Catalogue with variants, sizes, colours and stock
- Cash on delivery and card payments through local banks
- Shipping rates by city and weight
- Automatic confirmation and shipping emails
- Connection to the Facebook and Instagram catalogue
- Training to add products and manage orders
How we work, in four steps
Catalogue
Categories, products, photos, prices.
Rules
Payments, shipping, returns, tax.
Store
Build and real test orders.
Launch
Go-live and first campaigns.
Who it is for
- Shops already selling through Instagram and messages
- Producers wanting to sell to the diaspora
- Businesses with a large catalogue and changing stock
- Brands wanting to advertise while measuring sales
What we measure
- Orders and average basket value
- Abandoned cart rate
- Parcels refused on delivery
- Return on ad spend
Timing
An online store usually takes six to ten weeks. The longest part is not technical: it is preparing photos, descriptions and prices, and setting clear rules for shipping and returns.
Tools we use
How the price is set
The number of products, payment methods to integrate and languages all matter. The quote is fixed price; bank or gateway fees and hosting are separate.
Two typical examples
Clothing boutique
From an Instagram profile to a store with real sizes and stock, linked to the Meta catalogue.
Local products for the diaspora
Three-language store shipping to Italy and Germany with costs calculated automatically.
Indicative examples of how we set up the work: every project is defined on the real case.
Why work with Greoli
- 1Three languagesAlbanian, Italian and English, in dealing with you and in content.
- 2Fixed priceA written quote after a free review, no hidden costs.
- 3Accounts in your nameDomain, hosting, Google Ads and Business Manager stay yours.
- 4Clear reportsEvery month: what was done, what it delivered, what we propose.
Frequently asked questions
Can customers pay by card?
Yes, through the virtual POS services of Albanian banks or international gateways where available. We check the right option for your company together.
What about cash on delivery?
It is still the most used method in Albania and we always enable it, with rules to reduce refused parcels.
How many products can I add?
There is no technical limit. Beyond a few hundred, a file import makes sense.
Can I run it from my phone?
Yes: orders, shipping status and stock can all be managed from a smartphone.
How do I reduce refused parcels?
With order confirmation by message or call, clear shipping costs and, for high amounts, a small deposit.
Does it connect to Instagram Shopping?
Yes, the store catalogue feeds the Meta one, so products can be tagged in posts and stories.
Related services
This service often pays more together with:
Facebook & Instagram Ads
Ads targeted by age, location and interests.
See the serviceEmail marketing
Newsletters and automations that keep customers close.
See the servicePhoto & video for social
Professional visual content for social media and your website.
See the serviceWhere we work
Offices in Vlorë (Albania) and Milan (Italy), clients all over Albania and abroad. We work online only: phone, WhatsApp, video and email.
Ready for new customers?
Write to us using the form or directly at info@greoli.net. We reply within 24 hours with a concrete proposal and a clear price.